These Terms are a binding agreement between you and StudioV AI LLC d/b/a Luxtra ("Luxtra," "we," "us"), governing the Luxtra app, the luxtra.app website, and related services (the "Service"). By creating an account, tapping "agree," or continuing with Apple/Google sign-in, you accept these Terms and our Privacy Policy and Consumer Health Data Policy.
⚠️ Section 13 requires individual binding ARBITRATION and waives class actions and jury trials. You may opt out within 30 days.
Eligibility
You must be at least 13 (and the age of digital consent where you live; 16 in much of the EU, with parental consent below that). We may verify age.
License
We grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the Service for your own non-commercial use. No copying, reverse-engineering, reselling, or derivative works except as the law allows.
Accounts
You're responsible for your account, credentials, and activity. Provide accurate info.
⭐ ENTERTAINMENT & NO PROFESSIONAL ADVICE — and AI
Luxtra provides astrology, numerology, and AI-generated content for entertainment, self-reflection, and informational purposes only. It is not professional advice and not a substitute for medical, mental-health, psychological, financial, legal, or other professional guidance. AI output (text, voice, images) is automated and may be inaccurate, incomplete, or wrong. Do not rely on the Service for decisions about your health, finances, legal situation, relationships, or safety; consult a qualified professional. If you are in crisis, contact your local emergency number or a crisis line. You assume the risk of any reliance on the Service. "Iris" and the readings/images are generated by AI, not by a human. This disclaimer is also shown to you inside the app.
Luxtra's "Oracles" (such as Zaza, Dr. Aurelia, Sigrid and the rest of the Oracle Court) are fictional AI personas — they are not real people, astrologers, doctors, or licensed professionals, and they do not represent or endorse any real individual. Their names, portraits, and voices are AI-generated and fictional; the images depict no real person and any resemblance to a real person, living or dead, is coincidental. Any title shown (e.g. "Dr.") is part of the character, not a real credential. Choosing an Oracle changes only the writing style, not the underlying calculations, and you are always interacting with AI. See the AI & Astrology Disclaimer.
Your content
You keep ownership of your content (journals, chat, photos, birth details). You grant us a worldwide, non-exclusive, royalty-free license to host, process, and display it solely to operate and provide the Service to you (including sending it to our AI providers — Google and OpenAI — to generate your readings, as described in the Privacy Policy). You confirm you have the rights to any content (including other people's birth details/photos) you submit.
Subscriptions, Stars & payments
🔁 AUTO-RENEWAL — please read. Paid plans are auto-renewing subscriptions. Unless you cancel, your subscription automatically renews at the end of each period and your payment method is charged the then-current price (see the current prices shown in the app and at luxtra.app/plans) on a recurring basis until you cancel. Cancel anytime: App Store → Apple ID → Subscriptions, Google Play → Subscriptions, or — for web purchases — at luxtra.app/account. For app-store subscriptions, cancel at least 24 hours before renewal; cancelling stops future charges but does not refund the current period.
- Stars. Paid tiers grant a monthly Stars allowance that expires at the end of each cycle (no roll-over); purchased Star packs never expire; referral/affiliate-reward Stars expire after 90 days. Stars consumed by features are not refundable.
- Billing. In-app purchases are billed by Apple/Google; web purchases are billed by Stripe, where StudioV AI LLC is the merchant of record.
- Refunds. Except where law requires (incl. the EU 14-day right of withdrawal for some purchases, subject to the digital-content waiver you accept at checkout), purchases are non-refundable; app-store purchases follow Apple/Google refund policies.
- Price changes. We will give advance notice of any price increase or material change before it takes effect, with a chance to cancel, as the stores and applicable auto-renewal laws require.
Acceptable use
Don't break the law; infringe rights; upload others' personal data without a lawful basis; harass or harm; scrape, disrupt, or reverse-engineer; or use the Service to provide professional services to third parties.
Intellectual property
The Service, software, design, and the "Luxtra" marks are owned by StudioV AI LLC or its licensors.
Third-party services
Apple, Google, OpenAI, Stripe, RevenueCat, and others have their own terms; we're not responsible for them.
Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND (MERCHANTABILITY, FITNESS, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION), TO THE MAXIMUM EXTENT PERMITTED BY LAW.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STUDIOV AI LLC IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST DATA/PROFITS/GOODWILL, AND OUR TOTAL LIABILITY IS LIMITED TO THE GREATER OF (a) what you paid us in the prior 12 months, or (b) US $100.
Carve-outs. Nothing in these Terms limits liability for death or personal injury caused by our negligence, fraud, gross negligence, willful misconduct, or any liability that cannot be limited under applicable law (including, for EU/UK users, liability under GDPR Art. 82 and non-waivable consumer rights).
Indemnification
You'll indemnify StudioV AI LLC from claims arising out of your content, your use, or your breach of these Terms, to the extent permitted by law (this does not apply to consumers where prohibited).
Governing law & dispute resolution
These Terms are governed by the laws of the State of Colorado, USA (without its conflict-of-laws rules), except that mandatory consumer-protection and data-protection rights of your home country/state still apply.
Informal resolution first. Before starting arbitration, email legal@luxtra.app describing the dispute; we'll try to resolve it within 30 days.
Binding arbitration. Except for small-claims and intellectual-property claims, any dispute will be resolved by final, binding, individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (and Mass Arbitration Supplementary Rules where applicable), seated in Boulder County, Colorado, or by phone/video. The arbitrator decides arbitrability (delegation). You and Luxtra waive jury trials and class/collective actions. You may opt out of this Section 13 within 30 days of first accepting these Terms by emailing legal@luxtra.app. This Section does not apply to EU/UK or other consumers to the extent local law makes pre-dispute arbitration or class waivers unenforceable.
Termination
You may stop and delete your account anytime (Settings → Privacy → Delete Account, or luxtra.app/delete-account). We may suspend/terminate for violations or legal reasons. Sections 4, 5, 8, 10–13, 15–16 survive.
App-store terms (Apple & Google)
These Terms are between you and StudioV AI LLC, not Apple or Google. If you got the app from the Apple App Store, the Apple Standard EULA (apple.com/legal/internet-services/itunes/dev/stdeula) also applies and controls for the app to the extent of any conflict; Apple is a third-party beneficiary and may enforce these Terms. If you got the app from Google Play, the Google Play Terms of Service also apply. Apple/Google are not responsible for the app or support.
General
Severability — if any provision is unenforceable, the rest stays in effect, and (in Section 13) an unenforceable class-waiver does not void the rest of the arbitration agreement except as law requires. Entire agreement — these Terms + the Privacy Policy + the Consumer Health Data Policy are the entire agreement and supersede prior statements (including marketing). Assignment — you may not assign; we may assign in a corporate transaction. Changes — we'll post updates with a new version/date and notify you of material changes; continued use means acceptance.
Contact
StudioV AI LLC d/b/a Luxtra · 1940 Broadway, Suite 314C, Boulder, CO 80302, USA · legal@luxtra.app
© 2026 Luxtra · StudioV AI LLC. These Terms are provided for transparency and do not constitute legal advice.